Obviously how you use it is important and we only allow our experienced, qualified, fully trained technicians to carry out diagnosis for us but the point is that the quality of the tooling used is also an important factor for the accuracy of the data obtained.
Using a cheaper generic code reader will provide some information but probably not very meaningful information for narrowing down a fault. The manufacturer approved equipment is designed to communicate with all the modules and systems in the vehicle and can provide a much greater depth of information on any codes logged and data obtained.
Some of the aftermarket tooling is brilliant for certain tests and works so we've ended up with the best of both worlds and a wide array of both manufacturer tooling and the best of the aftermarket to maximise our capabilities.
Code reading, manufacturer guided test plans, live data assessment, actuation tests, emissions analysis, dynamometer analysis, leak detection, coding functions, ecu testing, you name it we can probably do it!
Lots of mechanics are QBEs (Qualified By Experience) which effectively means that they have had no formal teaching or exams to pass. Whilst this may have been fine with old school cars, modern cars are very technologically advanced and need working on by a specialist. All our technicians are qualified with certification to prove it!
Our workshop cuts costs, not corners! We may not have a big flashy showroom or marble floors but we do have a smart clean workshop. Thanks to our cost saving efforts we can keep our labour rate much lower than the dealerships with huge overheads.
Time Is Money:
Unfortunately the old adage is true, time costs money. For every hour we work on your car we are paying staff wages, electricity, building costs etc. It adds up and we have to cover those costs by billing for what we do. Please don't ask for freebies, we hate saying no but we have to.
We offer different packages to suit (see below) for fixed pricing. Beyond these, all diagnosis is done on an hourly charge basis. Remember you're paying for qualified experienced staff, not cheap low paid grease monkeys. This is also less than half the price of the BMW dealership hourly rate.